Saturday, September 25, 2010

Workshop: Control Chart, Histogram & Pareto (Dengan Latihan)

What is a Control Chart?

A control chart is a statistical tool used to distinguish between variation in a process resulting from common causes and variation resulting from special causes. It presents a graphic display of process stability or instability over time.

Every process has variation. Some variation may be the result of causes which are not normally present in the process. This could be special cause variation. Some variation is simply the result of numerous, ever-present differences in the process. This is common cause variation. Control Charts differentiate between these two types of variation.

One goal of using a Control Chart is to achieve and maintain process stability. Process stability is defined as a state in which a process has displayed a certain degree of consistency in the past and is expected to continue to do so in the future. This consistency is characterized by a stream of data falling within control limits based on plus or minus 3 standard deviations (3 sigma) of the centerline [Ref. 6, p. 82]. We will discuss methods for calculating 3 sigma limits later in this module.

NOTE: Control limits represent the limits of variation that should be expected from
a process in a state of statistical control. When a process is in statistical control, any variation is the result of common causes that effect the entire production in a similar way. Control limits should not be confused with specification limits, which represent the desired process performance.

Why should teams use Control Charts?

A stable process is one that is consistent over time with respect to the center and the spread of the data. Control Charts help you monitor the behavior of your process to determine whether it is stable. Like Run Charts, they display data in the time sequence in which they occurred. However, Control Charts are more efficient that Run Charts in assessing and achieving process stability.

Your team will benefit from using a Control Chart when you want to:

Monitor process variation over time.

Differentiate between special cause and common cause variation.

Assess the effectiveness of changes to improve a process.

Communicate how a process performed during a specific period.

Dapatkan ebook percuma tentang Control Chart agar anda lebih memahami penggunaannya.

Krew Quality Circle akan mengadakan Workshop dan Latihan tentang Control Chart, Pareto dan Histogram tidak lama lagi. Pastikan anda tidak melepaskan peluang ini kerana ianya PERCUMA!

Nantikan kehadirannya.Untuk maklumat lanjut, sila sertakan email dan subscribe sekarang.

Quality Circle Crew

Wednesday, September 22, 2010

Peluang menyertai Workshop ICC (beginners dan kumpulan-kumpulan yang baru ditubuhkan)

Rakan-rakan ICC,

Sejak 2005, kami telah menjalankan Workshop ICC, 7 QC Tools, Presentation Skills, QCC/ICC: Report Writing
dan sambutannya amat hebat! Di sini kami ingin menjemput anda untuk
turut serta Workshop:ICC diadakan pada bulan ini sehingga December akan datang.

Di Workshop ICC ini, anda akan ditunjukkan "Cara Memulakan Projek ICC kumpulan Anda dalam Masa 7
hari".Seterusnya anda boleh terus melakukan pengumpulan data-data dan anda pasti bersedia untuk melakukan PENAMPILAN PERTAMA anda di KONVENSION ICC tahun hadapan. Noraiffa akan menunjukkan kepada anda langkah demi langkah apa yang anda perlu lakukan untuk memulakan Projek ICC di syarikat anda hingga berjaya.

Noraiffa juga akan menunjukkan teknik-teknik untuk menentukan Tema, menjalankan analisis, menyediakan slide presentation serta melakukan persembahan ICC untuk Projek anda.

**********

"Tidak seperti trainer ICC yang lain, Noraiffa
melakukan apa yang diajarnya untuk menjadi kumpulan yang terbaik.
Kaedah/latihan yang ditunjukkan olehnya adalah amat berkesan.

Teknik yang diajarnya telah kami gunakan dan memberi peluang
Untuk menampilkan idea kami sendiri dalam projek ICC kami"

~Rashidah Mohd Razif,Peserta Workshop ICC For Beginners

**********

Sekiranya anda mempunyai pengalaman dalam bidang pekerjaan anda, ICC adalah satu channel untuk menunjukkan idea for continuous improvement.Ia adalah teknik yang menggalakkan motivasi dikalangan pekerja saya.

Walaupun pada mulanya mereka adalah seorang yang pemalu dan kurang membiasakan diri dalam public speaking, mereka kini sangat aktif dan bermotivasi.

**********

Berbagai-bagai komen positif telah kami terima daripada
peserta-peserta Workshop tentang pencapaian Trainer di Quality Circle.

Sekiranya anda berminat, kami amat mengalu-alukan kehadiran anda.

Rakan-rakan, buat masa ini, kami juga menjalankan promosi PERCUMA
iaitu "Bantuan dan Bimbingan Selama 6 Bulan" bagi peserta Workshop
ICC (For Beginners). Malangnya, promosi ini terhad kepada bilangan
peserta. Buat masa ini, perkhidmatan "Bantuan dan Bimbingan Selama
6 Bulan" ini masih diberikan untuk Workshop ICC (For Beginners) yang
akan datang.

Pada bila-bila masa sahaja, kami terpaksa berhentikan promosi ini
oleh kerana ianya terhad kepada bilangan peserta tertentu sahaja.

Untuk memastikan anda tidak terlepas dari peluang ini, sila lawati
laman web Workshop ICC untuk maklumat sepenuhnya:

http://www.qualitycircle.com.my/program

Daftar hari ini supaya anda tidak terlepas.

Semoga berjumpa tidak lama lagi,

-Noraiffa & Krew Quality Circle


PS: Jangan lupa bahawa promosi PERCUMA iaitu "Bantuan dan Bimbingan
Selama 6 bulan" bagi peserta Workshop ICC (for Beginners) adalah
terhad- dan kami mungkin akan menghentikan perkhidmatan ini untuk
workshop-workshop selepas ini.

Quality Control Circle(QCC)/ICC for Team Leader and Executive

A High Impact training to motivate your Team Member

Date: 12 & 13 October 2010
Time: 9.00 am to 5.00 pm
Venue: SP Inn, Sungai Petani
Your Investment: RM 500 per pax

Early-Bird Registration: 5% discount (before 1st October 2010)
* Group registration up to 10% discount (5 and above)
**100% HRDF-SBL Scheme Claimable

General Outline

A small group of employees who come together to discuss with the management issues related to either quality control or improvement in production methods form a Quality Control Circle (QCC) or Innovative and Creative Circle (ICC). These employees usually work in the same areas, and voluntarily meet on a regular basis to identify, analyze and solve their problems.

It is said that 95% of the problems in workshops can be solved through quality control tools. The Japanese have experienced this! The quality control tools useful for QCCs are Pareto Diagrams, Cause-and-Effect Diagrams, Stratification, Check Sheets, Histograms, Scatter Diagrams, Graphs and Control Charts. Also, logical thinking and experience are a must for solving problems.
The benefits of introducing a quality control circle program in the work place are many.

• Heightened quality awareness reveals faults in the system that might obstruct good practices.
• It improves the quality of your firm’s products and services, thereby increasing the value of your brand, and securing your customers’ confidence.
• The people who are part of the quality control circle will feel a sense of ownership for the project. Higher yields and lower rejection rates also result in enhanced job satisfaction for workers, which in turn drives them to contribute more.
• A quality control circle program also brings about improved two-way communication between the staff and the management.
• Finally, the financial benefits will certainly exceed the costs of implementing the program. A study revealed that some companies improved their savings ten fold!

Implementation involves the following broad steps:
• Firstly, the management is informed about the quality control circle process that is being planned
• A committee is formed, and key persons such as a coordinator and in-house coach are selected.
• The scope is defined, and areas of application identified.
• First-line supervisors in the identified areas are given QCC presentations. It is important to make these impressive, and valuable tips on the subject are available at
• This is followed up with extensive training for coordinators and middle management on the process and their roles.
• Employees are invited to become members of a circle, and trained suitably once they sign up. Thus, a circle is formed and begins work. These may give rise to other circles.

www.qualitycircle.com.my